Customer Satisfaction Survey

Customer type (required)

Rate Airskin:

1. How do you rate the quality of Airskin (product)?


2. How do you rate the price-performance ratio (ROI)?

Almost no ROI
Very high ROI

3. Are you satisfied with the lead time?

Could be faster
Very good

4. Is the documentation sufficient to install the Airskin?

Not sufficient

5. How satisfied are you with our pre-sales consultation?

Not satisfied
Very satisfied

6. Service and support

a. Time to response

Not fast enough
Very fast

b. Quality of response

Not satisfying
Very good

Questions about your application

7. I am using AIRSKIN for:

UR10UR10eUR5UR5eUR16eKUKA KR10Mitsubishi RV4Mitsubishi RV13Denso VS087Other:

8. I am using AIRSKIN for the following EoAT:



Screw driving


9. I am using the Safetyflange


10. Do you use Module Pads to make your application collaborative?


How many module pads do you use?

11. Do you use Module Pads to make your EoAT collaborative?


12. Which application are you running?

Pick & PlaceMachine TendingPalletizingVisual inspectionQuality control

13. Is Airskin used only in a single application or is it utilized in different applications?


Improvement suggestions:

If you wish, you can give us a few details about yourself:


Company name


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